IRS Appeals revises initial contact letters as part of effort to enhance the taxpayer experience
2022-10-05 IR-2022-170, Oct. 4, 2022 The revised initial contact letter sent for most cases received in Appeals will clarify that taxpayers and representatives can generally choose how they meet with Appeals through conferences that can be held by telephone, video or in-person. Appeals can also work with taxpayers and representatives through the mail or secure electronic messaging. Appeals employees can successfully resolve disputes in every type of conference and the…