The representation of a client is a professional relationship, but I do care about client concerns and I am always willing to talk to clients. If I am available I will take your call. If I am not available, I suggest you leave voice mail, including your return phone number, a detailed description of your request, and any times you are or will not be available, or talk to my assistant, explain the nature of your call or your question, and I will return the call, or send back an answer through my assistant.
If you need immediate attention please tell the receptionist, who will try to locate me or another attorney to assist you.
I make my cell phone number available to clients. I do not check the voice mail on my cell phone regularly, so it is better to leave voice mail at my office, which I do check regularly.